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Customer Relationships Management
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, agent productivity, and more. CRM tools can now be used to manage customer relationships across the entire customer lifecycle, spanning marketing, sales, digital commerce, and customer service interactions
- CONNECT YOUR BUSINESS SILOS.
- MAKE IMPROVEMENTS TO YOUR BOTTOM LINE.
- IDENTIFY AND CATEGORIZE LEADS.
- INCREASE CUSTOMER LIFETIME VALUE.
- OFFER BETTER CUSTOMER SUPPORT.
- IMPROVE PRODUCTS AND SERVICES.